Showing posts with label marcus. Show all posts
Showing posts with label marcus. Show all posts

Tuesday, April 08, 2008

Training keeps a rolling...

With the pending outcome of On The Outs I decided to bring on a new front doorman. He's a rather big looking guy with a bit of a punk look to him. He'll fit in well with a lot of the clientele.

Since there hasn't been any word I decided to take the action to fill my position if needed. If not needed then people can be moved around or let go. I know, it's a very dick headed move but in life you have to do this once in a while to make your point.

Training has gone pretty well so far. His only failing points are that he's a little too compassionate and he continuously uses the words "Please" and "Sorry". Not that those words are to be never used but they have a time and place. In this position there are very few times and places for them to be used. In fact, I think I can count on one hand the amount of times I've used the word "Sorry".

One night, during training, I let Marcus run the door as I stood off to the side and watched. As I stood there I noticed a man walk up that I had had a few problems with on a different night. This guy thinks his shit doesn't stink. As he walked closer I stepped closer to the door. It was a perfect opportunity to show the new blood how to get the respect we deserve.

As the man walked up Marcus asked for his i.d. The man pulled the door to the establishment open and propped it open with his foot and then handed his i.d. to Marcus. Marcus then asked him to close the door as he looked at the i.d. The man just stood there.

"Hey man, I need you to close the door please."

In one move the man reached for his i.d., stepped into the establishment and said, "Yea, ok."

Marcus pulled the i.d. back and said, "No man, seriously. I need you to step out and close the door."

"Fuck off, what's this about?"

I then stepped in and grabbed him by the arm and pulled him out of the doorway. The man was startled and turned towards me, "The fuck's your problem?"

"You."

"Well, that's too bad huh?" Then, either he realized who he was talking to or he realized that there were two of us. And before he could utter another word I told him to take off. I grabbed his i.d. from Marcus and gave it a toss onto the sidewalk. "The fuck man!?"

"When you remember how to be polite to people feel free to come back. I'm done dealing with you." He just stood there staring at both of us. "And remember him too. He'll treat you the same way you treat him."

I took a couple steps back to give him the comfort zone to pick up his i.d. This way I was far enough away so he couldn't grab my leg and he felt comfortable enough to know that I wouldn't kick him while he was bent over.

The girl that he came with tried to plead his case. How much of a good guy he is and that he had a bad night at work. He works in the industry and she swears he won't be a problem. Marcus tried to explain what had happened and I signaled to him to just be quiet. After she realized that it all was falling on deaf ears she walked off to meet back up with the guy.

After all was calm Marcus said to me, "Man, I didn't know what was going to happen. I was ready though."

"Listen, no one disrespects you. If someone wants to be vulgar with you over a little thing, then they're more than likely going to be a problem later inside. If you stop it here then you don't have to worry about it later."

"Well yea, I mean you just kind of stepped in and I didn't know..."

"I stepped in because it was taking too much time. You are the doorman. You own this doorway. No one goes inside without your approval. Quit being passive and be firm. Treat these people like they're children if you have to but always be respectful until they don't deserve it."

"Ok, I'm still getting used to how things are done here."

"It's understandable. Just try to learn quick."

Now the question I ask myself after working with him a few nights. Am I setting this guy up for a fall or did I choose him just to let the powers that be, know what they might be losing if I leave.

On a different note. The guy that was involved in this has been back a few times. Each time he walks up now he hands me his i.d. and respectfully calls me sir. I hate being called sir and have told him to just call me Mike. All's well.