Showing posts with label bar industry. Show all posts
Showing posts with label bar industry. Show all posts

Tuesday, February 02, 2010

No, I don't drink. So no, there isn't a reason for me to come to you bar & "get to know" you're employees. Maybe they need to carry an id.

Wednesday, January 28, 2009

January...

January is a horrible time of year. It's right after the consumerist holidays and it's budgeting time for a lot of different people. Money's tight even without the economic mudslide.

Even though a liquor establishment will always do well no matter the economy; sometimes it gets slow. It'll get slow just long enough for people to get used to their new financial limits and then it will pick back up again. This could take a couple weeks or it could take a few months but it always goes back to how it was before. Some establishments try to make it easier and offer drinks specials and some just plow through it like nothing's in their way.

The ones that like to plow through it tend to either cut hours or cut man power just to help themselves through it all. I for one don't like the idea of either one, especially when it comes to my hours or my man power. I like being fully staffed and I like keeping my people at their maximum hours so they don't think about looking for work elsewhere.

Coming from a business point of view, I'm fully supportive of drink specials and coming up with ideas to get people interested. It helps bring in new people and it helps to keep my man power and hours right where I like them or even a little more. As it looks now, I might have to cut a couple shifts only due to it not being busy enough to deem it necessary for all the guys.

The thing that perplexes me is how the establishment doesn't want to do anything to get people in the door. They don't want drink specials and they don't want to bring in any entertainment. They just want to rest on the club's reputation for being a good time. Which doesn't seem so appropriate anymore considering no one's here.

I've heard that they've recently obtained a guy to do online advertising and promotions. My question is, "What is he going to advertise or promote if there's no entertainment?"

It might possibly be a sinking ship at this point. But like a Captain, I'll ride it down until I find a life boat to skip off in.

Saturday, December 27, 2008

Oh Economy, Oh Economy....

Yes, the economy is crap right now. It's even getting to the point that it's effecting some of the other bars in the area. Not to say that it isn't effecting us at all but we haven't gotten to the point of cutting back on the staff. It might come to that in a few months if everything keeps going the way it is.

Business has been getting slower. Other establishments are starting to offer more specials and they're pulling business their way. We, of course, are not offering anything to get people in. For what ever reason, the powers that be don't think we should have to offer anything. The name brings people in. Not in times like these. Our numbers have been continuously dropping.

Now I'm nothing more than the guy that stands at the door and checks id's. Yet, even I know a little bit about nightlife business. A name usually places an establishment into a category. Which usually brings in a certain type of customer. Once the name gets out it will only last for so long. You get branded with a name that you can't get out of. So you have to offer new things to get new people. Or to keep the people you have and try to keep the name on the quieter side.

When you get put into a category that isn't appealing to a lot of people it starts to show. Business gets slower and less people are around. So what can you do? Offer them a reason to be there. We're not here because of the customer, we're here for the customer.

Some times I wonder why things like this don't seem like common sense to others. It seems to be working for the more corporate world.

Maybe it's just the survival instincts but I'm not really wanting to find a new place to work. I'd rather see the establishment offer up specials to keep the people coming in. I definitely don't want to find a new place to work just so I have to go through all the new beginnings and niceties.

Friday, November 07, 2008

Front or Back...

Have you ever noticed the difference a position at work changes the way people look at you? I have.

Between working the door and working behind the bar people look at you much differently. Recently I was offered a shift that I've had before at a different venue. I believe it was offered to me in order to keep me quiet and secure. In hopes that I wouldn't get pissed off and just up and leave.

Over the years of talking with Paulie I've made it clear the jobs that I didn't want and the jobs that I wanted. I've said that management was an interest. I've said that a slow bartending night was of interest. I've said that a barback position was never an interest.

Why wouldn't I want a barback position? Well, from my point of view the barback is actually the bartender that stocks the shelves and cooler at the end of the night. Your the bartender that does all the heavy work. Technically, the bartender that doesn't do the stocking is the senior person and only has to tip you out 27% of the tips. Usually on a slow night it's a 46 - 54 split because the barback does get tipped out by the waitress as well.

So of course, the position that was offered to me was the barback position. Which is typical of most clubs that I've worked with. You start out as security, go to barback and if you stick around long enough you get a bartending position. This would all be fine with me if not for one thing. I was promised a management position. Instead it was given to a different person. I was told that the position was given to the other person due to a lack of bartending experience on my part.

My argument is this.

How hard is it to walk up to a person sitting at a bar, ask them what they'd like, serve them, and then put the money in the register. It's not a complicated thing. I'd dare say a person could do this job without as much as a GED. Besides, I've worked in bars and I've worked behind them. Politics corrupt even the venue.

Despite my disapproval, I decided to take the barback position that was offered me. It was easy enough. I walked up to people, asked them what they wanted to drink, served them and put the money in the register. Strange that I could do that so well as a barback but not as a bartender. Throughout the night I stocked the booze and beer.

I did this for a very limited time. I ended up giving up the position on the simple facts that I didn't want to spend more time in the establishment. This shift was added on to all the shifts that I already had there working the door and I didn't want to be there any more than needed. Even though the extra $50 was nice, it wasn't worth being there.

After I gave up the shift I noticed other things. It's strange the amount of attention you get when you're behind the bar. I received phone numbers from women that are still regulars that never paid any attention to me before when I worked the door. Was I really that much different when I worked behind the bar as compared to working the door?

A couple weeks after giving up the bar shift I started getting questions from these same women.

"When do you work behind the bar again?"

"I gave up that shift. It just wasn't worth being here that extra night."

"Oh... ok."

After that I'd see them come in and I'd say hello but they wouldn't have anything to say. I even called one after she had given me her number while I was working behind the bar. She wasn't interested any more.

It's funny, a lot of people seem to think that working the door is the lowest position you can have at a venue. I don't really know why they think that.

The guy at the door talks to every person that walks in. He's the first person that every person sees when they walk in and a lot of time he's the one that will determine if you decide to come in. If he's nice and friendly then you'd come in. If he's pissy then you'll probably decide to go somewhere else. On a busy night, he's the one that determines if you'll be waiting in the line or skipping the line. If you're involved in an argument he can help determine if you leave or stay. He can use some influence in getting you cheap drinks at times.

In my opinion, it's a down grade to take a position where you might make $4 an hour and depend on tips. Especially with the economy in a rut the way it is now. I don't think my landlord or utilities would understand when I don't make enough tips to pay my bills.

Not to say that bartenders don't make decent money. I know some that make $300 - $400 in a 4 hour shift. They're the ones that have the weekend shifts when it's busy. The guys on the slow weeknights usually make between $100 - $200. So sure, if you have a few shifts spread out amongst a few different places there's an opportunity to make some cash.

For me, it's not worth my time to give up a door shift to take a shift where I could make between $50 - $100. Not to forget my $5 hourly... which comes out to be about $15 after taxes if I'm lucky.
Honestly, how many bartenders take any one that hits on them seriously? The bartenders probably get hit on by dozens of people a night. I'm sure there are a few exceptions out there but I'm sure most of the time it's a one nighter and that's it. Not too bad of a trade, sex for cheap drinks.

I found it funny how uninteresting I became after I gave up the shift. I also noticed how many more people wait in line to get in now.

Man, I'm an asshole.

Thursday, July 24, 2008

Things change. People don't...

If you've been reading for a while you'll remember some posts about me wanting to change paths. Doing this type of work for a long period of time will tend to do that to you.

I have ideas about the future. It entails me owning my own establishment. In order to do that I've been working in this industry for a long time so that I can get the experience that I want to have. The experience is essential when pursuing this type of an endeavor.

So there's my reasoning for wanting to do more and different positions.

In my opinion, I don't need to know how to bartend in order to open a bar. Granted, it's a good thing to know but I don't see it as a necessity. I figure that I'll hire bartenders when the time comes to open my own place. After all, who's going to bring more money into a bar, the big scary brute or the cute little lady?

Cute little ladies will always bring more money into a bar or club faster than any man will. Unless it's a gay bar or a male strip club. Neither of which I plan on running or opening.

So the experience that I'm truly looking for is actual bar management. Purchasing, paperwork, shift managing, problem solving and all the rest. All of which I have from previous and present jobs but none of the previous jobs were in the bar industry.

I'm putting a time limit of ten years on my goal of ownership. Basically, I want to have my own place up and running before that ten years is up. Maybe this blog can help with that, maybe it won't. Either way I plan on it happening through the many different contacts that I've already made.

I've had some positive interests already. All I need to do now is get the ball rolling. Scout locations and get the proper legal information. Which I'll gladly do once I have the ability to take a little time off.

Money is also a huge factor in opening such a business. Which is another reason behind working so much and not having the proper time to update here. I'm working on that and getting posts up and ready.

The scheduling option on this blog is great for that. I can put together some posts and schedule them to post on certain dates. This will work great for the D.I.C.K. posts. I have a few up and ready to publish for the next few Fridays.

Summer time is always a busy time. I'll try to keep you all informed of what's going on the best I can. Until then...

Be Safe.

Sunday, July 13, 2008

Click or Clique?...

There are cliques of people everywhere. They all seem to have their own little agenda and their own little ways of excluding people. In some ways everyone is a part of their own little clique.

It's funny how in some aspects of the nightlife there are a lot of cliques. Certain groups of people hang out at certain bars or clubs. The yuppies stay in their comfort zones and the drunks go to just about any place that serves booze and will let them in.

Then there's the people that don't drink but still work in these environments. There could be numerous reasons why they're there. Maybe they're reformed alcoholics and the best way for them to stay sober is to see people become idiots after drinking. Maybe they choose not to drink but just want to be around it.

Some of these people will usually never be in any of the cliques that are intertwined with the drinkers that they work with.

I've been working security in many different places over the past 10 - 12 years. As long as I'm on the clock, I don't drink. I take my job seriously. Some might say I take it too seriously but I know how I can get after drinking. I just don't want that darker side coming out while I'm at work.

So at the end of the night, while the barstaff is already toasted from drinking through their shift, I'm fully sober and a little aggravated at times. At this point I usually just grab my gear and head home.

During this time there are plans made. Bartenders talk with bartenders and make plans to do numerous different things. If anyone else is around to hear it, they might invite them as well.

One night I decided to hang out a little while. The bartenders were sitting around counting money and the new girl, Rachael, was hanging out with them making conversation. During their conversation a plan was being hatched by the bartenders to meet up on a day and go to dinner. Rachael, sitting with them, asked if she could go to. The bartenders went silent for a minute. They said it was a weekly thing they do and if she wanted to come it would be cool.

Rachael then looked over to me as I was walking past, "Hey Mike! Will you be there too?"

I stopped next to the table, "Be where?"

"Everyone's going to dinner tomorrow. You going too?" Rachael's eyes were glowing as if she was just invited to the most magical night of her life. Kind of pathetic really.

"I doubt it. I don't go where I'm not invited."

Now that might have been a bad way to answer if I didn't already know that they go there on the same day every week. Or if I didn't know that they've been doing it for six months or more. Or if they had invited me before.

The event had come up in conversation before with certain people. Other people have never brought it up, even avoiding it.

You see, that's the cliquey thing. Drinkers vs. Non-Drinkers. Serious vs. Not So Serious.

It's an observation, not a complaint.

Everything is probably better off this way.

Monday, June 23, 2008

Industry Standards...

First off, there is no such thing as an overall industry standard when it comes to the operations of a bar or club. There is no such thing as the elusive "Industry Courtesy".

With that out of the way, let me explain something that shouldn't be needed to be said.

You work at a bar or club and you decide to go out. You walk up past the line of people waiting and ask the doorman if the club does "Industry Courtesy". If you have to ask, the answer is more than likely, No. Obviously you don't know the doorstaff and they don't know you.

You order drinks from a waitress or bartender. After hearing how much your drinks are you ask if there is an "Industry Courtesy" price because you work in the industry. No, there isn't and if you don't tip your a tight ass broke piece of crap. Maybe you should work in a different industry.

There are so many people that work in this industry that think they should get preferential treatment. They get the job just so they can say they work somewhere and feel important. It's actually pretty dismal when people brag about where they work and then don't tip or treat the people working like crap because they've never heard of you or the place you work at. Get over it. Your a nobody just like everyone else, even me.

On the rare occasion that I do go out, I don't ask for anything. I figure there's no reason to. If someone recognizes me and decides to hook me up then I'll take care of them. Taking care of them entails tipping them and treating them like a normal person.

So here comes the fun part. I work industry so I know people survive on tips. If they discount my drink then it doesn't mean I tip less.

Let's say I order a $7 drink. I should normally tip about $2 on a $7 drink. The bartender recognizes me and gives me the drink for $3. Well, I'm already expecting to pay $7 so they just made a $4 tip. Seem outlandish? The outlandish thing to me is how some people think they deserve that $4 price cut without having to tip anything. Hey asshole, remember that when the bartender comes to your bar and he doesn't tip you well either.

You give and it returns. When you tip accordingly, whether you get hooked up or not, it will come back to you. Some day that bartender might show up at your bar. You hook them up and they'll hook you up. Maybe you need that extra cash that night, maybe you don't. Just remember them.

Getting to know other establishments is always a good thing. Depending on what position you hold will depend on the amount of good things. When your the doorman you get recognized almost immediately when you go to places. Especially if the employees from that place come to yours. Get in good with the doorstaff and things happen much faster. Sometimes the doorstaff will ask the bartenders to comp out a few drinks and that opens the lines of communication for the bartender.

Basically, when you ask for an "Industry Courtesy" your admitting to being a douche. You probably just got your job or your oblivious to how annoying that question is. Just because you work in the industry doesn't mean your any more special then the guy who works in a bicycle shop. Use a little tact, act human and talk to people. In most cases it works out better for everyone.