At the end of the night I like to keep up to date with my staff. If something happened I like to know what happened, how it happened and who it happened with. Just a little way to keep a step ahead of anyone that tries to come back and cause shit.
I heard about an argument between Mark and a patron that ended up in Mark screaming at the man and removing him.
"So what happened man?"
"Well, this guy just wouldn't be quiet. He kept talking back to me and he just wouldn't listen to what I was sayin."
"What'd he do?"
"Well, I got a complaint from a couple of girls that he kept just staring at them. They asked that I ask him not to anymore." Mark stood there for a minute and started again. "I went over to talk to him and he just wouldn't listen. Every time I tried to talk to him he'd turn away. When I tried to turn him towards me he started yelling at me and I started yelling at him."
"What brought it up to him being kicked out?"
"He shoved me away from him after I was done tellin him he had to leave the girls alone."
"Next time, get rid of the guy after the first time. If anyone gives you any shit get rid of them from the start. Don't get pulled into the shouting game cause that turns into an argument and then it turns into a fight. Resolve the situation before it starts."
"Well, I was trying to.."
"Listen kid, your new to the game. Remember, your right and they're wrong. What ever stance you take, you keep. You don't change your stance unless management tells you to. And you can argue with them after work."
"So I should have just thrown him out for staring at the girls?"
"No... For not listening to you and ignoring you. People that disrespect the door staff will disrespect everyone else. Fuck 'em, they can leave and someone else can take their spot. Quiet night otherwise?"
"Yea, pretty quiet."
"How you getting home?"
"My bike's outside."
"Ok, be safe and keep your eyes open."